megarush ABOUT FAQ
Deposit
Can I get a bonus on my first deposit? Yes, claim a â‚ą21 welcome bonus + 37% up to â‚ą5,777 on your first deposit of â‚ą500+!
Download App
Can I download the app on multiple devices? Yes, use the same account across devices. Syncs bonuses automatically—no extra registration needed.
Can I use bonus codes on the app? Highlight code redemption process for app users.
What are the eligibility criteria for each bonus? Explain requirements (e.g., minimum deposit, wagering).
How can I contact support if I face issues with the app or bonuses? You can contact online service anytime, also can send the email to feedback.
Is the app available for both Android and iOS? Clarify device compatibility to avoid confusion.
How do I claim the welcome bonus after downloading the app? Link app download to bonus activation steps.
How do I install the app after download? Open the APK file on Android or follow App Store prompts on iOS. Grant permissions and log in to start.
How do I download the app safely? Visit the official site, scan the QR code, or download from site Download Area, Ensure antivirus is on—100% secure!
Each Bonus
What is a wagering requirement? Bet the bonus amount 30 times before withdrawal. Slots contribute 100%—easy to meet!
Are bonuses taxable in India? Winnings may be taxable per Indian laws. Consult a tax advisor—platform doesn't withhold.
Can I combine multiple bonuses? No, one active bonus at a time. Choose wisely—check "Bonuses" for options.
How do I get referral bonuses? Share your link, friend deposits â‚ą500+, you get â‚ą50. Unlimited invites!
Can bonuses be used on all games? Yes, but contribution varies: Slots 100%, Table Games 50%. Check terms.
How do I use promo codes for bonuses? Enter code (e.g., "BONUS21") during deposit. Instant activation—claim now!
Games
Are there tournaments for games? Yes, weekly ₹13.5 Lakh Slots Tourney—entry ₹100, prizes shared among winners.
What is volatility in Slots? High volatility for big wins (rare), low for frequent small payouts—choose based on style.
Login & Register
How long does it take to verify my account? KYC verification takes 1-24 hours after uploading ID proof, slightly longer during holidays.
What if I forgot the mobile number I used to register? No worries! Use “Forgot Password,” enter your registered email, and follow the verification link to recover.
Can I change my registered email or mobile number? Yes, log in, go to “Profile Settings,” and update after KYC verification—contact support to confirm.
What if my password doesn't meet the requirements? Use 8+ characters with letters, numbers, and symbols. Try again or contact support for tips—easy fix!
How do I register/Sign up? Visit the site, click “Register,” enter your mobile number, email, and password, then verify with OTP. Start in minutes!
How do I register if I'm under 18? Platform is 18+ only. Wait until eligible or explore free demos—play responsibly when ready.
How do I register for tournament access? Signup with promo code "TOURNY"—unlocks events like IPL specials instantly.
Service & More
How can I contact customer support if I face an issue? Reach out via 24/7 live chat, email, or WhatsApp. Support is available in English and Hindi for quick assistance.
How do I request account deletion through support? Email support with your account details and reason. Deletion is processed within 72 hours after verification.
Does customer support help with understanding promotions? Yes, agents explain bonus terms, wagering requirements, and eligibility in detail to ensure clarity.
What are the operating hours for customer support? Customer support is available 24/7, including holidays, to assist with account, payment, or betting queries.
Is there a FAQ section for quick self-help? Yes, the website’s help center has detailed FAQs on accounts, payments, and betting, updated regularly.
Is there a dedicated helpline for Indian users? Yes, a toll-free number is available for Indian users, alongside WhatsApp and live chat for instant help.
Can customer support assist with tax-related queries on winnings? Yes, they explain TDS (30% on winnings over â‚ą10,000) and guide on ITR filing for potential refunds.
Withdraw
Why is my UPI withdrawal delayed? Bank-side processing—up to 24 hours. Resubmit or switch to IMPS for faster results.
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